Last updated: 12 September 2026
MEDTACEDU (“we”, “us”) operates medtacedu.com and sells medical simulation and training equipment. This policy explains what personal information we collect, why we collect it, and the choices you have.
Who we are
MEDTACEDU is operated by Shenzhen Weitai Medical Technology Co., Ltd., Room 410, Building 7, Yangguang Industrial Zone, Yangguang 1st Road, Yangguang Community, Xili Street, Nanshan District, Shenzhen, Guangdong, China. For any question about this policy or about your personal information, contact us at [email protected] or through our Contact Us page.
Information we collect
Information you give us
- Order information: name, billing and shipping address, email address, telephone number, and the contents of your order.
- Account information, if you create an account: email address, password (stored in hashed form), and your order history.
- Communications: the content of messages you send through our contact form, product reviews and photographs you submit, and email newsletter sign-ups.
Information collected automatically
- Technical data: IP address, browser type and version, device type, operating system, referring page, and the pages you view on our site.
- Cookies and similar technologies used to keep your shopping cart, keep you signed in, remember preferences, and measure advertising performance.
Information we do not collect
We do not collect or store full payment card numbers. Card details are entered directly into our payment providers’ systems and are never stored on our servers.
How we use your information
- To process, fulfil, and ship your orders, and to handle returns and refunds.
- To communicate with you about an order, a question, or a support request.
- To send marketing email, where you have signed up. Every marketing email includes an unsubscribe link.
- To display and moderate product reviews you choose to submit.
- To detect and prevent fraud, abuse, and security incidents.
- To measure how our site and our advertising perform, and to improve both.
- To meet our legal, tax, and accounting obligations.
Service providers we share information with
We share personal information only with the providers needed to run the store. Each processes data under its own privacy policy.
| Provider | Purpose | Data shared |
|---|---|---|
| WooPayments (Stripe) | Card, wallet, and local payment processing | Name, contact details, billing address, order amount |
| PayPal | Payment processing where you choose PayPal | Name, contact details, order amount |
| Shipping carriers and WooCommerce Shipping | Delivery and tracking | Name, shipping address, telephone, order contents |
| Mailchimp | Marketing email, where you have subscribed | Email address, subscription status |
| Meta (Facebook/Instagram) advertising pixel | Advertising measurement and audiences | Pseudonymous identifiers, pages viewed, purchase events |
| Google (Merchant Center / Google Ads, via the Google Listings & Ads integration) | Product listings and advertising measurement | Pseudonymous identifiers, product and purchase events |
| Ryviu / product review services | Collecting and displaying product reviews | Reviewer name, review content, any images you submit |
| Cloudflare | Content delivery, caching, and security filtering | IP address, request metadata |
We do not sell your personal information.
We may also disclose information where we are legally required to, or where necessary to protect our rights, our customers, or the security of our systems.
Cookies
We use cookies that are strictly necessary for the shop to work — cart contents, checkout, and sign-in state — and cookies used for advertising measurement. You can block or delete cookies in your browser settings; blocking strictly necessary cookies will prevent the cart and checkout from working.
How long we keep information
- Order records: retained as long as required for tax, accounting, and warranty purposes.
- Account data: retained until you ask us to delete the account.
- Marketing subscriptions: retained until you unsubscribe.
- Contact form messages and reviews: retained while they remain relevant to support or to the product listing.
Your rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to have it corrected, to have it deleted, to object to or restrict certain processing, to receive a copy in a portable format, and to withdraw consent to marketing at any time.
To exercise any of these rights, contact [email protected]. We will respond within the period required by applicable law.
International transfers
We are based in China, and our service providers process data in the United States, the European Union, and other countries. This means that when you buy from us, your personal information is transferred outside your country of residence, including to China. Where that happens, we rely on the contractual safeguards offered by our providers and on your consent to the transfer as part of completing your order.
Children
Our store is intended for professional and institutional buyers and is not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy. The date at the top of the page shows when it was last changed. Material changes will be announced on this page.